Agile Project Manager for Remote SaaS Development Team

We are a distributed software company building a next-generation CRM for non-profits. Our engineering team has grown to 12 developers across three time zones, and our current ad-hoc management style is no longer sustainable. We are looking for an experienced Agile Project Manager (Scrum Master) to bring structure, clarity, and rhythm to our development cycles. You will be the "air traffic controller" for our product, ensuring that features are delivered on time without burning out the team.

Your primary role will be to facilitate daily stand-ups, sprint planning, and retrospective meetings. You must be an expert in Jira; we need you to clean up our backlog, ensure tickets have proper acceptance criteria, and track velocity metrics. You will work closely with the CTO and Product Owner to remove blockers and shield the dev team from external distractions.

We are looking for someone who practices "Servant Leadership." You shouldn't just be a taskmaster; you should be a facilitator who helps the team do their best work. If you have experience managing remote teams and can demonstrate how you’ve improved delivery times in previous roles, we want to talk to you.

Key Responsibilities

Lead and facilitate Agile ceremonies: Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives.

Manage the product backlog in Jira, ensuring all tickets are prioritized and clearly defined.

Track team velocity and burn-down charts to forecast delivery timelines accurately.

Identify and remove technical or administrative blockers impeding the development team.

Facilitate communication between the engineering team and non-technical stakeholders.

Document project risks and implement mitigation strategies.

Required Skills

Project Management

Agile / Scrum Methodology

Remote Team Leadership

Risk Management

Technical Communication

Process Improvement

Tools

Jira (Advanced workflows)

Confluence

Slack

Zoom / Google Meet

Trello (for non-tech teams)

Loom

Deliverables

Project Roadmap: A visual timeline of upcoming sprints and milestones.

Sprint Reports: Bi-weekly summaries of completed points, carry-overs, and velocity.

Backlog Audit: A reorganized and prioritized backlog ready for the next quarter.

Process Documentation: Written guidelines on the team's new workflow and definition of done (DoD).